Role overview

The Manager, Distribution is responsible for overseeing the end-to-end distribution operations of finished goods, ensuring timely and cost-effective deliveries while maintaining compliance with company policies and industry regulations. This role involves managing third-party logistics providers, optimizing delivery schedules, coordinating with stakeholders, and ensuring seamless import/export processes.

Responsibilities:

Distribution & Logistics Operations

• Oversee daily distribution operations to ensure timely and efficient delivery of finished goods to all markets.
• Optimize delivery schedules to balance cost efficiency, speed, and customer satisfaction.
• Manage third-party transporters to ensure reliability, cost-effectiveness, and adherence to service-level agreements.

Customer Service & Issue Resolution

• Act as a key liaison for customer inquiries and complaints, ensuring prompt and effective resolutions.
• Address and resolve logistics-related challenges, including customs clearance and regulatory compliance issues.

 Compliance & Regulatory Management

• Ensure all distribution activities comply with company policies, government regulations, and industry standards.
• Oversee tax stamp purchases, validate duty requisitions, and verify customs duty declarations.
• Manage freight bookings, shipping documentation, and customs clearance processes to ensure compliance with import/export regulations.

Stakeholder Collaboration & Financial Oversight

• Work closely with supply chain planning and sales teams to optimize inventory turnover and reduce excess or obsolete stock.
• Collaborate with internal and external stakeholders on Incoterms, duty payments, and sales tax matters.
• Review and validate vendor invoices for accuracy and adherence to agreed terms.
• Assist the finance team with vendor and duty payments to ensure smooth financial operations.

Warehouse & Space Optimization

• Ensure efficient warehouse space management in alignment with production schedules and budget targets.

Performance Monitoring & Reporting

• Support the submission of monthly KPI reports to regional teams.
• Provide operational support during peak periods or team absences to maintain workflow continuity.

Requirements:

• With at least a Diploma or Degree in Business/Manufacturing Management/Logistics Management or equivalent.
• Minimum 5 years of experience in warehouse, logistics, or supply chain management.
• Strong analytical, problem solving and stakeholder management skills.
• Experience in dealing with Customs will be an advantage.
• Familiarity or experience with SAP and/or Warehouse Management Systems (WMS)
• Excellent problem-solving skills with the ability to manage logistics-related challenges efficiently.
• Analytical mindset with the ability to optimize costs while maintaining high service levels.

Job Details:

Workplace
Shah Alam, MY

Working Time
Monday – Friday 7am – 4pm

We regret to inform only shortlisted candidates will be notified.